British Basics Privacy Policy
Effective Date: [Insert Date]
Privacy Policy
At British Basics, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices you have regarding your personal data.
By using our website or placing an order with us, you agree to the practices described in this policy.
1. Who We Are
British Basics is responsible for the personal information collected through this website.
Business Address
British Basics
56 Braeburn Way
West Malling
Kent
ME19 4EA
United Kingdom
2. Information We Collect
When you visit our website or place an order, we may collect:
Personal Information
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Name
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Billing address
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Delivery address
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Email address
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Telephone number (if provided)
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Order history
Payment Information
Payments are processed securely through Shopify's payment providers.
British Basics does not store your debit or credit card details.
Technical Information
When you browse our website, Shopify may automatically collect technical information such as:
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IP address
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Browser type
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Device information
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Operating system
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Time zone
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Basic website usage information
This information helps Shopify operate the website securely and efficiently.
3. How We Use Your Information
We use your information to:
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Process and fulfil your order
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Deliver your purchases
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Communicate with you about your order
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Respond to enquiries
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Prevent fraud
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Meet our legal obligations
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Improve our customer service
We only collect information that is necessary for these purposes.
4. Sharing Your Information
We never sell your personal information.
We only share your information where necessary to operate our business.
This may include:
Shopify
Our online store is hosted by Shopify, which securely stores your information and processes your order.
Inkthreadable
We share the information necessary to produce and dispatch your order with our fulfilment partner, Inkthreadable.
Typically this includes:
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Your name
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Delivery address
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Ordered products
Payment Providers
Your payment is securely processed through Shopify's approved payment providers.
British Basics never receives or stores your full payment card details.
Legal Requirements
We may disclose information where required by law or to protect our legal rights.
5. Marketing
At present, British Basics does not send marketing emails unless you have specifically requested them.
If we introduce a newsletter or promotional emails in the future, you will always have the option to unsubscribe.
6. Cookies
Our website uses essential cookies to ensure the website functions correctly.
These cookies help:
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Keep your shopping basket active
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Enable secure checkout
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Remember basic website preferences
For more information, please see our Cookie Policy.
7. How Long We Keep Your Information
We only keep your information for as long as necessary to:
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Fulfil your order
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Meet legal and accounting requirements
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Resolve disputes
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Enforce our agreements
When information is no longer required, it will be securely deleted or anonymised where appropriate.
8. Your Rights
Under UK data protection law, you have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of your information (where applicable)
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Object to certain types of processing
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Request restriction of processing
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Request a copy of your personal data
To exercise any of these rights, please contact us using the details below.
9. Security
We take reasonable steps to protect your personal information.
Our website is hosted by Shopify, which uses industry-standard security measures to help safeguard customer data.
While no online system can be guaranteed completely secure, we work with trusted providers to protect your information.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us.
Business Address
British Basics
56 Braeburn Way
West Malling
Kent
ME19 4EA
United Kingdom
If you remain dissatisfied after contacting us, you have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.